Wellness & Beauty PR
Health product launch PR: claims, timing and coverage
Health product launch PR has one job that most launch PR doesn’t: getting coverage for a product whose benefits you are only allowed to describe in certain words. A supplement, functional food or wellness product can win great press and still land the brand in trouble if a quote, a headline or a reshared article crosses into a claim the rules don’t allow.
This guide is for founders and marketers launching supplements, functional foods and consumer wellness products in the US or UK. It covers when a product becomes a medicine in a regulator’s eyes, the claims rules on both sides of the Atlantic, how to build an evidence story journalists will trust, a launch timeline, spokespeople and seeding, the angles that get covered and how to keep coverage going after launch week.
What counts as a health product, and when does it become a medicine?
“Health product” covers a lot: supplements, functional foods and drinks, sports nutrition, wellness devices and topical products. What matters for PR is not the category but the claim, because the claim can change how a product is regulated.
In the UK, the MHRA’s Guidance Note 8 explains that a product is a medicinal product if it is presented as having properties for treating or preventing disease in people, and that a product which claims to treat or prevent disease falls within that definition. A product can also be a medicine because of what it does in the body, and falling under either test is enough. So a supplement brand that tells a journalist its product “prevents colds” isn’t just making a bold claim; it is presenting the product as a medicine.
The US draws a similar line. Under 21 CFR 101.93(g), a statement is a disease claim if, among other things, it says the product has an effect on a specific disease or on the characteristic signs or symptoms of one, or that it substitutes for a therapy. Disease claims fall outside the structure/function route described below.
If your product measures, diagnoses or treats something, it may be a medical device, and the launch rules are different again; our medtech product launch guide covers that route.
What claims can a health product make in the US?
For dietary supplements, the FDA allows structure/function claims: statements about how a nutrient or ingredient is intended to affect the normal structure or function of the body. Its own examples include “calcium builds strong bones” and “fiber maintains bowel regularity”. Three conditions apply:
- A disclaimer. The label must say the claim hasn’t been evaluated by the FDA and that the product isn’t intended to diagnose, treat, cure or prevent any disease.
- Notification. The manufacturer must notify the FDA of the claim no later than 30 days after first marketing the supplement with it.
- Substantiation. The FDA doesn’t pre-approve these claims, and the manufacturer must have evidence that the claim is truthful and not misleading.
The FTC sets the evidence bar for advertising and marketing. Its Health Products Compliance Guidance (December 2022) says health benefit claims need competent and reliable scientific evidence, and that randomised controlled trials are “generally the type of substantiation that experts would require”. It also says the same principles apply to the marketing of any health-related product, not just supplements.
For launch PR, the practical rule is to write the press release from your approved claims list, not the other way round. Anything a spokesperson says in an interview should come from the same list.
What claims can a health product make in the UK?
For foods and supplements, the answer is short: only authorised claims. The government’s GB nutrition and health claims (NHC) register, last updated on 19 May 2026, says only authorised claims on the register may be used in Great Britain, and it should be read with the guidance on conditions of use.
The ASA’s guidance for food and supplement sellers adds two points PR teams often miss: a general health claim (such as “healthy”) needs to be accompanied by an authorised specific health claim, and you shouldn’t make medicinal claims for a product without a licence.
The ASA enforces this. Its advice on beauty supplements and pills cites a November 2023 ruling in which it found that a Facebook ad for Kollo Premium Liquid Collagen made cosmetic and health claims, none of which were authorised, and so breached the Code. Beauty-from-within and collagen products are a common trap here, because they mix cosmetic and health claims in the same sentence.
Your press release, your website and your social posts aren’t all treated the same way by the ASA. Our guide to health claims and PR compliance explains which channels the rules reach and gives safer and riskier wording side by side.
How do you build an evidence story journalists will trust?
Health journalists see a lot of supplement pitches. The ones they cover usually have evidence that matches the claim, a credible person explaining it and honesty about the limits.
- Match the evidence to the product. A trial of your formula, at your dose, in people like your customers, carries far more weight than studies of a single ingredient at a different dose.
- Prepare an evidence pack. One page per study: who ran it, how many people, how long, what was measured, what was found and where it was published or registered.
- Be clear about pilot data. A small or unpublished study can be part of the story if it is described as exactly that.
- Offer an independent voice. A dietitian, pharmacist or researcher who isn’t paid by you, and who can give a balanced view, makes the story more credible.
- Don’t lean on testimonials. The FTC says anecdotal evidence is never sufficient to substantiate claims about a health product’s effects.
Our guide to PR for supplement and nutrition brands goes further into story-building around the claims limits.
A health product launch timeline
Work back from the launch date. The timings below are a planning guide, not a rule; print titles plan further ahead than online health desks, and a product with new trial data may need to fit around the publication.
| When | What to do |
|---|---|
| 4–6 months out | Agree the claims list with your regulatory adviser, map evidence to each claim, and choose spokespeople. |
| 3 months out | Build the press kit (release, evidence pack, founder story, images, pricing and stockists), media-train spokespeople, and pitch long-lead print titles. |
| 6–8 weeks out | Pitch online health and lifestyle desks, offer samples to journalists who say yes, and line up any exclusive. |
| Launch week | Release goes out, exclusive runs, spokespeople available for interviews and reactive comment. |
| First 90 days | Follow-up angles, reactive expert comment, reviews from journalists who tested the product, and a first coverage report. |
If you want help running the full plan, our product launch PR service is built around this sequence.
Spokespeople, endorsements and seeding
Every person who speaks for your product carries your claims with them. The FTC is direct about this: its health products guidance says advertisers are liable when endorsements are used in a misleading way. Its 2023 update to the Endorsement Guides, announced on 29 June 2023, better explains the potential liability of advertisers, endorsers and intermediaries, defines “clear and conspicuous” disclosure, notes that a platform’s built-in disclosure tool might not be enough, and covers fake reviews, incentivised reviews and reviews by employees.
In the UK, the ASA’s guidance for food and supplement sellers says not to use testimonials or reviews in which the person makes a health or medicinal claim, and the advertiser remains responsible for those claims.
In practice:
- brief every spokesperson, clinician or founder on the approved claims, and on what to say when asked about disease;
- disclose any paid or gifted relationship whenever a creator or expert talks about the product;
- send samples to journalists who have agreed to receive them, with the claims sheet, not a list of customer quotes;
- never write or edit reviews, and don’t reward only positive ones.
Angles that get a health product covered
“New supplement launches” is rarely a story on its own. These angles tend to work better:
- The evidence: a trial result, explained by the researcher, with the limits stated.
- The problem: a common, under-discussed health question your product sits beside, led by an expert rather than the product.
- The founder: why they built it, especially if they have relevant professional expertise.
- Myth-busting: a dietitian or pharmacist explaining what the evidence does and doesn’t show in your category. It builds trust precisely because it isn’t a hard sell.
- Awareness days and seasons, tied to useful advice rather than a discount code.
- Reactive expert comment on health stories already in the news.
Reactive comment is often the cheapest way to keep a new brand visible, and it sits at the centre of our wellness PR work. At HealthSpark, reactive expert placements cost $300 each, billed only when the placement is live.
After launch: how do you keep coverage going?
Launch week coverage fades quickly. The brands that keep getting covered plan the next six months before launch day:
- A content calendar of angles: new data, seasonal advice, expert commentary and customer research run properly.
- A steady flow of expert comment through journalist requests, so your spokesperson becomes a familiar name on the topic.
- Follow-up with journalists who tested the product, for reviews and round-ups.
- Claims checks on everything you reshare. If an article overstates your product, don’t quote that line on your own channels.
Measure what matters to the business: coverage in titles your customers read, links to your site, branded search and sales or enquiries. Our guide to measuring health PR shows how to report it.
This guide is general information, not legal advice.
Frequently asked questions
Can a supplement say it “supports immunity”?
In the UK, only claims authorised on the GB NHC register can be used, with their conditions of use, so check the exact authorised wording. In the US, wording about supporting normal immune function would need to work as a structure/function claim, with the FDA disclaimer, notification and evidence, while any suggestion that it prevents illness makes it a disease claim.
Do I need clinical trials to launch a health product?
Not to put a supplement on sale, but you do need evidence for every claim you make. The FTC says randomised controlled trials are generally what experts expect for health benefit claims, and in the UK your claim must be an authorised one and your product must meet its conditions of use.
Do I need to tell the FDA before launching a supplement?
For a structure/function claim, the notice is due no later than 30 days after you first market the supplement with that claim, so it comes after launch rather than before. Other rules may apply to your product, so check with a regulatory adviser.
How early should health product launch PR start?
Start four to six months before launch, so claims, evidence and spokespeople are settled before you pitch long-lead titles about three months out. A brand launching with new trial data should also plan around when the study is published.
Can I use customer testimonials in launch PR?
Carefully. The FTC says anecdotal evidence never substantiates a health claim, and the ASA says not to use testimonials in which the person makes a health or medicinal claim. Our guide to health claims and PR compliance covers the detail.
Sources
- MHRA, Guidance Note 8: A guide to what is a medicinal product. assets.publishing.service.gov.uk
- eCFR, 21 CFR 101.93: Certain types of statements for dietary supplements. ecfr.gov
- FDA, Structure/Function Claims (content current as of 28 Mar 2024). fda.gov
- FTC, Health Products Compliance Guidance (Dec 2022). ftc.gov
- DHSC, Great Britain nutrition and health claims (NHC) register (updated 19 May 2026). gov.uk
- ASA/CAP, Factsheet for MLM sellers: food, food supplements and health claims. asa.org.uk
- ASA/CAP, Beauty and cosmetics: food, supplements and pills (Aug 2025). asa.org.uk
- FTC, FTC announces updated advertising guides to combat deceptive reviews and endorsements (29 Jun 2023). ftc.gov